Return & Refund Policy
We want you to feel confident and satisfied with every purchase from Shiva Art . Please read our return and shipping policy carefully before placing your order.
Returns
We accept returns within 5–7 days of receiving the goods, only in the following cases:
- You have received the wrong product
- The item is damaged in transit
In such cases, kindly notify us immediately with photographs of the product and packaging. Once verified, we will guide you through the return process.
Refund & Cancellation
- Refund Method: Refunds are typically issued back to the original payment method.
- Processing Time: Companies generally specify a time frame for the refund to be processed after the returned item is received and inspected (e.g., 7-14 business days).
- Within 24 Hours of Order : Full Refund
Note:
- Products must be returned in their original condition and packaging
Additional Shipping Policy
For any questions or concerns regarding shipping, returns, or refunds, please contact us at:
Email: shivaart1001@gmail.com